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Here are the most frequently asked questions about 3G service. For any further query, call us on 1293

It is the fastest mobile broadband connection in Lebanon, with a speed up to 21.6 Mbps.

You can easily subscribe to the 3.9G service by purchasing a Data-only SIM card or a 3G Internet Dongle from TerraNet(or resellers) then you can activate it and instantly start enjoying the 3.9G service.

It's a SIM card that is meant for internet usage on your tablet (Apple iPad, Samsung Galaxy, etc.), your phone, or dongle. It does not support voice calls, SMS, or other services

It's a USB Dongle that you can Insert the DATA-Only SIM card in it so you can use the internet on your Laptop, NetBook or PC anywhere 3.9G coverage is available.

The cost of a Data-Only SIM card is 5$.

The cost of a Dongle is 30$.

Data-Only SIM cards and dongles are available at TerraNet or at any Authorized reseller in your area

Please visit our 3G page www.terra.net.lb to choose the most appropriate plan.

Sure, you can use any preferred recharge card to Upgrade/Downgrade your 3G plan anytime.

TerraNet 3G dongles are already preconfigured. In case the use of another 3G dongle brand, you need to configure the APN: terra.misp.

The service is valid for 180 days.

The SIM card is valid for 6 months in case it is not active.

To check your consumption and remaining balance, visit your account page

There's no accumulation of MBs with the 3.9G service from one refill to another. All unused MBs will be lost if not used within 180 days from date of activation.

Yes. Currently 3.9G areas are only covered

No. 3.9G service is only available in Lebanon.

Yes. Parental control is supported with 3.9G service free of charge.





TerraNet is the Only ISP in
Lebanon to be awarded the ISO
9001:2008 certification
iso
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